Our customer uses cloud-based tooling to support their development projects; usage had grown organically. They were looking to streamline costs without a reduction in functionalityTHE…
THE CHALLENGE Our customer needed to incorporate new operations teams and processes into existing support models. Multiple, multi-disciplinary team teams need to work in concert,…
Our customer distributes high value international sport events via satellite, fibre and OTT. A review of service management processes was required.THE CHALLENGE Our customer needed…