How we help media and technology businesses overcome challenges and achieve results. Browse 39 case studies below, or filter by area.
A lightweight analytics platform, built with Hearst Networks, that turns complex supply chain data into insight on performance and cost.
Redesigned media operations workflows for a major broadcaster, removing manual effort and freeing capacity for VOD deliveries.
A bespoke survey tool for a deaf-led charity, capturing how audiences rate different methods of live subtitling.
Appear's first customer satisfaction survey, combining NPS and Customer Effort Score with qualitative insight.
A future-state blueprint for a UK broadcaster's metadata systems, improving data quality and supply chain delivery.
Business analysis and project management to migrate a broadcaster's non-EMEA playout channels to a single provider.
A first independent customer survey and interviews for a broadcast equipment vendor, with actionable recommendations.
Market segmentation, a market visualisation toolset and a product plan for a transformative new product launch.
A one-day pre-launch accessibility review of a not-for-profit's website, using automated, screen-reader and human testing.
An accessibility review of a nationally significant website, with automated, screen-reader and human testing and clear actions.
A knowledge refresh for a music royalties agency on the broadcast and streaming supply chain, ad insertion and trends.
Training for a software team on the systems behind TV channel production and key technology and market trends.
Aligning international sales teams, CRM systems and processes after a series of mergers for a global rights owner.
A multi-partner proof of concept exploring how to create FAST channels from a VOD archive using virtual channels.
Solutions architecture and cloud engineering to move media storage and metadata exchange to the cloud, defined as code.
Extending theatre captioning best practice to streamed and immersive audiences, as part of an Innovate UK funded project.
Change impact analysis and a training plan to get Eurovision Services' new platforms and processes ready for Match Day 1.
Operational readiness for a brand launching an OTT channel, from a rapid action plan to processes across teams and suppliers.
Streamlining processes and systems for an arts accessibility non-profit, on a lean budget and a fixed funding deadline.
Building and operating an accessible, low-latency streaming platform with live captions for Dream, an interactive theatre show.
Development priorities and business case inputs for a VOD product, including an RFI, costed development and cost savings.
Defining a global, low-latency streaming solution for a major UK theatre company's interactive events, then delivering it.
Optimising cloud toolset licensing and supporting supplier negotiations, for a return on investment of over 500%.
A global support model for a multi-territory engineering operation, covering governance, tiered support and KPIs.
Business analysis, development, testing and training to build CRM processes for a fast-growing software licensing business.
Stabilising a failing, business-critical scheduling and asset management system when customer contracts were at risk.
Building the business case and scoping the content value chain for a new ad-supported linear streaming service.
A strategic review of cloud post-production tools for a sports broadcaster's social and on-air teams, to consolidate suppliers.
Software and systems engineers who joined a scheduling provider's team to hit critical deadlines and improve ways of working.
Reviewing service management for an international sports distributor, analysing a year of ticket data and defining new KPIs.
A rapid business analysis and architecture review of a struggling scheduling and asset management system, with fixes implemented.
Lead design authority, partner engagement and a bill of materials for an EU service provider's OTT RFP response, in four days.
Mapping a software subscription business's opportunity-to-billing processes and procuring new CRM and reporting tools.
Project management, integration and operations to launch a proof of concept OTT documentary platform across major devices.
Process improvement and project management consultancy for a leading streaming technology vendor with an ambitious roadmap.
Lead design authority for a UK service provider's ingest system refresh, from design and vendor selection to implementation.
Capturing requirements and preparing the business case for adding dynamic ad insertion and LIVE2VOD to a streaming product.
A three-day LIVE2VOD proof of concept showcasing a vendor's B2B toolset in a solution that was easy to reproduce and build on.
Interim senior product management to move a UK provider's live streaming and VOD products to the cloud and optimise costs.
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