Appear's first customer satisfaction survey, combining NPS and Customer Effort Score with qualitative insight.
A future-state blueprint for a UK broadcaster's metadata systems, improving data quality and supply chain delivery.
Business analysis and project management to migrate a broadcaster's non-EMEA playout channels to a single provider.
A knowledge refresh for a music royalties agency on the broadcast and streaming supply chain, ad insertion and trends.
Training for a software team on the systems behind TV channel production and key technology and market trends.
A multi-partner proof of concept exploring how to create FAST channels from a VOD archive using virtual channels.
Solutions architecture and cloud engineering to move media storage and metadata exchange to the cloud, defined as code.
Extending theatre captioning best practice to streamed and immersive audiences, as part of an Innovate UK funded project.
Change impact analysis and a training plan to get Eurovision Services' new platforms and processes ready for Match Day 1.
Operational readiness for a brand launching an OTT channel, from a rapid action plan to processes across teams and suppliers.
Streamlining processes and systems for an arts accessibility non-profit, on a lean budget and a fixed funding deadline.
Building and operating an accessible, low-latency streaming platform with live captions for Dream, an interactive theatre show.
Business analysis, development, testing and training to build CRM processes for a fast-growing software licensing business.
Stabilising a failing, business-critical scheduling and asset management system when customer contracts were at risk.
Building the business case and scoping the content value chain for a new ad-supported linear streaming service.
Software and systems engineers who joined a scheduling provider's team to hit critical deadlines and improve ways of working.
A rapid business analysis and architecture review of a struggling scheduling and asset management system, with fixes implemented.
Mapping a software subscription business's opportunity-to-billing processes and procuring new CRM and reporting tools.
Project management, integration and operations to launch a proof of concept OTT documentary platform across major devices.
Process improvement and project management consultancy for a leading streaming technology vendor with an ambitious roadmap.
Lead design authority for a UK service provider's ingest system refresh, from design and vendor selection to implementation.
Capturing requirements and preparing the business case for adding dynamic ad insertion and LIVE2VOD to a streaming product.
A three-day LIVE2VOD proof of concept showcasing a vendor's B2B toolset in a solution that was easy to reproduce and build on.
Interim senior product management to move a UK provider's live streaming and VOD products to the cloud and optimise costs.