Working for a large UK service provider, whose portfolio includes playout and media management services to a range of global broadcasters, the assignment was to capture requirements, model alternatives and prepare the business case.

THE CHALLENGE
The customer manages occasional use and 24/7 streaming services for sports federations and thematic content owners.  The customer planned to add Dynamic-ad-insertion and LIVE2VOD capabilities to their product line and needed to generate meaningful requirements and establish a common understanding of what constitutes success.

THE SOLUTION
Peak Signal were engaged to provide product consultancy to gather stakeholder and customer requirements and prepare a common set of change requests and functional requirements to set the new product development process up for success.

THE PEAK SIGNAL TEAM RESPONSIBILITIES

Summarised objectives and agreed engagement principles

Prepared a plan for stakeholder engagements

Collated, distilled and presented stakeholder feedback

Generated Functional Requirements documentation

Documented Technical Implications for cloud operations

Documented Commercial Implications for cloud operations

Prepared Risk and Issue Register for implementation

[The Peak Signal team were] able to take complex requirements and turn them into clear deliverables. Their naturally collaborative approach ensured that colleagues in both engineering and operations were involved in the process, engendering a real sense of ownership. Added to a meticulous approach to documentation, they were a key enabler in the successful design and deployment.

Head of Media Services ProductsThe Customer
  • ENGAGEMENT PERIOD: 1.5 MONTHS
  • ENGAGEMENT TYPE: FIXED-TERMS, 15 DAYS