Our customer originates and distributes high profile broadcast and OTT services internationally. A global operating model to support new services, new teams and new territories…
The processes, operations and IT systems performing business critical transformation of customer metadata were failing. Customer contracts were at risk and stability was needed quickly.THE…
Our customer distributes high value international sport events via satellite, fibre and OTT. A review of service management processes was required.THE CHALLENGE Our customer needed…