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A Brazilian soccer fan holding a Brazilian flag aloft in a large stadium Case studiesCustomer experience and service improvementImprovement

Defining incident and service management

Our customer distributes high value international sport events via satellite, fibre and OTT. A review of service management processes was required.THE CHALLENGE Our customer needed…
peaksignal_adminDecember 31, 2019

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  • Our services
    • Strategy
    • Delivery
    • Improvement
  • Case studies
  • About us
  • Opinion and news
    • Turning insight into impact
  • Contact