Our customer has an established brand and was moving into the OTT space. They needed support in building robust processes and procedures to support a successful channel launch and early life
THE CHALLENGE
Our customer initially needed help to identify the key operational readiness focus areas to launch the OTT service and then to evolve the processes and procedures during the early life of the channel
THE SOLUTION
Peak Signal undertook a two phase approach:
- Phase 1 which involved a one week targeted discovery work with the identification of an immediate Action Plan
- Phase 2 which involved working with the operations, technical and programme teams to define the operational processes and roll them out. This phase also involved working with key suppliers to ensure that operational procedures were in place with them as well
THE PEAK SIGNAL TEAM RESPONSIBILITIES
- ENGAGEMENT PERIOD: 3 MONTHS
- ENGAGEMENT TYPE: STATEMENT OF WORK
