A bespoke survey tool for a deaf-led charity, capturing how audiences rate different methods of live subtitling.
Appear's first customer satisfaction survey, combining NPS and Customer Effort Score with qualitative insight.
Market segmentation, a market visualisation toolset and a product plan for a transformative new product launch.
Aligning international sales teams, CRM systems and processes after a series of mergers for a global rights owner.
A multi-partner proof of concept exploring how to create FAST channels from a VOD archive using virtual channels.
Extending theatre captioning best practice to streamed and immersive audiences, as part of an Innovate UK funded project.
Development priorities and business case inputs for a VOD product, including an RFI, costed development and cost savings.
Defining a global, low-latency streaming solution for a major UK theatre company's interactive events, then delivering it.
Business analysis, development, testing and training to build CRM processes for a fast-growing software licensing business.
Building the business case and scoping the content value chain for a new ad-supported linear streaming service.
A strategic review of cloud post-production tools for a sports broadcaster's social and on-air teams, to consolidate suppliers.
Lead design authority, partner engagement and a bill of materials for an EU service provider's OTT RFP response, in four days.
Interim senior product management to move a UK provider's live streaming and VOD products to the cloud and optimise costs.