Our customer is a technology vendor that create leading-edge streaming video and audio products. The technologies and the support that their team provide are highly regarded and together they enable the planet’s most successful OTT platforms.
THE CHALLENGE
At a time of growth and with an ambitious road map, our customer recognised that some internal- processes could be tuned to ensure that they complemented each other further.
THE SOLUTION
Peak Signal were engaged to provide process-improvement and project-management consultancy services.
THE PEAK SIGNAL TEAM RESPONSIBILITIES
”[The Peak Signal team were] helped define service-desk and reporting workflows, enabling our teams to deliver better process and improve communication to be more effective.
CEOThe Customer
They became an extension of the team, helping define project planning and delivery to successfully deliver incremental product features and one-off projects.
- ENGAGEMENT PERIOD: 6 MONTHS
- ENGAGEMENT TYPE: FIXED-TERMS CONSULTANCY
