Customer Experience – Peak Signal

User holding a tablet computer against a backdrop of a clean desk with a laptop

Case studies Strategy

Measuring deaf audiences’ preferences for live subtitles

A wide angle photograph of Oslo at night, with old buildings adjacent to the Akerselva

Case studies Customer experience and service improvement Delivery Improvement Strategy

Appear - Customer satisfaction survey

One yellow umbrella rising above hundreds of black ones.

Case studies Customer experience and service improvement Improvement

A first customer satisfaction survey for a broadcast equipment vendor