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Senior Stakeholder Management

Hand-drawn image showing a messy desk on the left and a tidy, modern desk on the right Case studiesContent supply chainDeliveryImprovement

Metadata management blueprint

Peak Signal helped our customer define their future state for metadata management, focusing on improving data quality and supply chain deliveryTHE CHALLENGE Our customer, a…
peaksignal_adminApril 2, 2025
A couple leaning back and relaxing on a sofa watching television Case studiesDelivery

Migration of playout channels

Peak Signal provided expert business analysis and project management for a major broadcaster’s migration of eight non-EMEA playout channels, consolidating them under a defined operating…
peaksignal_adminApril 2, 2025
One yellow umbrella rising above hundreds of black ones. Case studiesCustomer experience and service improvementImprovement

Customer Satisfaction Survey

Our customer is a Broadcast equipment vendor who wanted to run a Customer Satisfaction survey for the first timeTHE CHALLENGE Our customer needed help gathering…
peaksignal_adminMarch 27, 2025
A wooden signpost against a blue sky with some clouds Case studiesImprovementRevenue operations and business systemsStrategy

Unifying global content and format sales operations

Our customer is a global content creation powerhouse, owning the rights to some of the most successful formats and properties. Following a series of mergers…
peaksignal_adminJanuary 13, 2025
Two young boys sitting on the floor watching a cartoon on a television Case studiesCustomer experience and service improvementImprovement

Defining a model for international operations

THE CHALLENGE Our customer needed to incorporate new operations teams and processes into existing support models. Multiple, multi-disciplinary team teams need to work in concert,…
peaksignal_adminApril 19, 2020
A black and white business process being drawn out by hand Case studiesDeliveryImprovementRevenue operations and business systemsStrategy

CRM business process design and implementation

Our customer sells licensed software products and services globally and needs business processes to support their rapid growth.THE CHALLENGE Our customer needed business processes to…
peaksignal_adminApril 15, 2020
Cyclists in a peloton Case studiesDeliveryImprovement

Stabilising business critical systems and processes

The processes, operations and IT systems performing business critical transformation of customer metadata were failing. Customer contracts were at risk and stability was needed quickly.THE…
peaksignal_adminApril 14, 2020
Alien space crafts hovering over a metropolis city at night with one spaceship emitting a laser beam Case studiesDeliveryStrategy

New entrant streaming service

Our customer owns the the rights to niche content and needed help building their business model for a linear OTT streaming serviceTHE CHALLENGE Our customer…
peaksignal_adminMarch 17, 2020
A large hand drawn blueprint of an indistinguishable technical subject Case studiesDeliveryImprovement

Business Critical System Review

Our customer is an international media service provider that provides linear and non-linear services to some of the planet's biggest media brands.THE CHALLENGE At a…
peaksignal_adminSeptember 12, 2019
Illustration of a tablet computer with a play button Case studiesDelivery

B2C OTT platform delivery

Working as part the launch team for an international content owner, Peak Signal provided technical project management, integration and operations expertise to deliver a proof…
peaksignal_adminFebruary 16, 2019

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