Streamlining processes and systems for an arts accessibility non-profit, on a lean budget and a fixed funding deadline.
Development priorities and business case inputs for a VOD product, including an RFI, costed development and cost savings.
Defining a global, low-latency streaming solution for a major UK theatre company's interactive events, then delivering it.
Optimising cloud toolset licensing and supporting supplier negotiations, for a return on investment of over 500%.
Business analysis, development, testing and training to build CRM processes for a fast-growing software licensing business.
Stabilising a failing, business-critical scheduling and asset management system when customer contracts were at risk.
Software and systems engineers who joined a scheduling provider's team to hit critical deadlines and improve ways of working.
Reviewing service management for an international sports distributor, analysing a year of ticket data and defining new KPIs.