Wide night view of the Olimpiyskiy Stadium in Kyiv, Ukraine, with a small crowd gathered outside.

Eurovision - Live sports operational readiness

| Case studies, Customer experience and service improvement, Delivery, Improvement | No Comments
Change impact analysis and a training plan to get Eurovision Services' new platforms and processes ready for Match Day 1.
Two audio engineers working on a sound desk

New OTT channel launch

| Case studies, Content supply chain, Customer experience and service improvement, Delivery, Improvement | No Comments
Operational readiness for a brand launching an OTT channel, from a rapid action plan to processes across teams and suppliers.
Cyclists in a peloton

Stabilising business critical systems and processes

| Case studies, Delivery, Improvement | No Comments
Stabilising a failing, business-critical scheduling and asset management system when customer contracts were at risk.
A large hand drawn blueprint of an indistinguishable technical subject

Fixing a scheduling system that couldn’t keep pace with growth

| Case studies, Delivery, Improvement | No Comments
A rapid business analysis and architecture review of a struggling scheduling and asset management system, with fixes implemented.
Illustration of a man in a yellow sweater crossing a bridge formed by two men holding opposite cliffs.

An OTT RFP response, designed and costed in four days

| Case studies, Strategy | No Comments
Lead design authority, partner engagement and a bill of materials for an EU service provider's OTT RFP response, in four days.
A Mac laptop in a white room on a clean desk. The Mac laptop displays colourful charts.

Scaling opportunity-to-billing processes for a software business

| Case studies, Delivery, Revenue operations and business systems | No Comments
Mapping a software subscription business's opportunity-to-billing processes and procuring new CRM and reporting tools.
Illustration of a tablet computer with a play button

Launching a documentary streaming platform across devices

| Case studies, Delivery | No Comments
Project management, integration and operations to launch a proof of concept OTT documentary platform across major devices.
A mixed group of people working at a wooden table with laptop computers and note books

Process improvement for a streaming technology vendor

| Case studies, Delivery | No Comments
Process improvement and project management consultancy for a leading streaming technology vendor with an ambitious roadmap.
Headshot of a woman wearing a virtual reality headset

Ingest system refresh for a UK playout provider

| Case studies, Content supply chain, Delivery | No Comments
Lead design authority for a UK service provider's ingest system refresh, from design and vendor selection to implementation.
Overlapping railway lines

Requirements and business case for ad insertion and LIVE2VOD

| Case studies, Delivery, Improvement | No Comments
Capturing requirements and preparing the business case for adding dynamic ad insertion and LIVE2VOD to a streaming product.
Illustration of a user interacting with a smart television with a remote control

A three-day LIVE2VOD proof of concept for a B2B vendor

| Case studies, Delivery | No Comments
A three-day LIVE2VOD proof of concept showcasing a vendor's B2B toolset in a solution that was easy to reproduce and build on.
Illustration of an online video player within a computer monitor

Moving live streaming products to the cloud

| Case studies, Content supply chain, Delivery, Strategy | No Comments
Interim senior product management to move a UK provider's live streaming and VOD products to the cloud and optimise costs.