Our customer sells licensed software products and services globally and needs business processes to support their rapid growth.

THE CHALLENGE
Our customer needed business processes to support  their increasingly complex requirements; they needed to support cloud licensing models, multiple patent reporting requirements, custom partner onboarding processes, the need to closely integrate operational, commercial and technical teams, and unprecedented growth of new business.

THE SOLUTION
Based on strategic objectives and immediate operational needs, Peak Signal prepared a backlog and started delivering business benefits immediately. Peak Signal provided a combination of business analysis, software development and testing, and training expertise to deliver improvements that have set them up for even more success.

THE PEAK SIGNAL TEAM RESPONSIBILITIES

Defining end-to-end requirements
Business process mapping and gap analysis
Business case cost/benefit analysis
Enabling revenue attribution
Optimising opportunity and lead pipelines
Contract and license management tooling
Software development
CI workflows
Business continuity processes
Actionable KPI dashboards
Repeatable patent utilization reports
Operational support processes
Eliminated data entry duplication
Cost reduction and revenue retention
Training users
  • ENGAGEMENT PERIOD: 6 MONTHS
  • ENGAGEMENT TYPE: STATEMENT OF WORK

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