Computer monitor displaying a time-based chart with visible performance targets.

Go to market strategy for new product

| Case studies, Customer experience and service improvement, Improvement, Strategy | No Comments
Market segmentation, a market visualisation toolset and a product plan for a transformative new product launch.
Retro audio cassette tapes in various colours arranged in four neat columns.

Training for a music copyright collection agency

| Case studies, Delivery, Improvement | No Comments
A knowledge refresh for a music royalties agency on the broadcast and streaming supply chain, ad insertion and trends.
An aerial shot of a glacier with shark spiky ice formations

Cloud architecture design and implementation

| Case studies, Content supply chain, Delivery, Improvement | No Comments
Solutions architecture and cloud engineering to move media storage and metadata exchange to the cloud, defined as code.
Wide night view of the Olimpiyskiy Stadium in Kyiv, Ukraine, with a small crowd gathered outside.

Eurovision - Live sports operational readiness

| Case studies, Customer experience and service improvement, Delivery, Improvement | No Comments
Change impact analysis and a training plan to get Eurovision Services' new platforms and processes ready for Match Day 1.
A black and white business process being drawn out by hand

CRM business process design and implementation

| Case studies, Delivery, Improvement, Revenue operations and business systems, Strategy | No Comments
Business analysis, development, testing and training to build CRM processes for a fast-growing software licensing business.