Optimising Content Supply for a Broadcaster Case studiesContent supply chainImprovement Optimising Content Supply for a Broadcaster
Appear – Customer satisfaction survey Case studiesCustomer experience and service improvementDeliveryImprovementStrategy Appear – Customer satisfaction survey
Metadata management blueprint Case studiesContent supply chainDeliveryImprovement Metadata management blueprint
Customer Satisfaction Survey Case studiesCustomer experience and service improvementImprovement Customer Satisfaction Survey
Go to market strategy for new product Case studiesCustomer experience and service improvementImprovementStrategy Go to market strategy for new product
Accessibility review for launch of new website Case studiesCustomer experience and service improvementImprovement Accessibility review for launch of new website
Accessibility review for large website Case studiesCustomer experience and service improvementImprovement Accessibility review for large website
Training for a music copyright collection agency Case studiesDeliveryImprovement Training for a music copyright collection agency
Pre-transmission supply chain training Case studiesDeliveryImprovement Pre-transmission supply chain training
Unifying global content and format sales operations Case studiesImprovementRevenue operations and business systemsStrategy Unifying global content and format sales operations
Cloud architecture design and implementation Case studiesContent supply chainDeliveryImprovement Cloud architecture design and implementation
Live sports operational readiness Case studiesCustomer experience and service improvementDeliveryImprovement Live sports operational readiness
New OTT channel launch Case studiesContent supply chainCustomer experience and service improvementDeliveryImprovement New OTT channel launch
Optimising workflows for a non-profit organisation Case studiesCustomer experience and service improvementDeliveryImprovementRevenue operations and business systems Optimising workflows for a non-profit organisation
Cloud-based tooling – licensing optimisation Case studiesImprovement Cloud-based tooling – licensing optimisation
Defining a model for international operations Case studiesCustomer experience and service improvementImprovement Defining a model for international operations
CRM business process design and implementation Case studiesDeliveryImprovementRevenue operations and business systemsStrategy CRM business process design and implementation
Stabilising business critical systems and processes Case studiesDeliveryImprovement Stabilising business critical systems and processes
Defining incident and service management Case studiesCustomer experience and service improvementImprovement Defining incident and service management
