Curious about what the Peak Signal team has been working on?

Take a look at our latest case studies, showcasing how we help businesses overcome challenges and achieve results.

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Appear – Customer satisfaction survey

| Case studies, Customer experience and service improvement, Delivery, Improvement, Strategy | No Comments
Appear is known across the broadcast technology sector for delivering exceptional, reliable live production technology to customers worldwide. But for their leadership, “great” was not…
A couple leaning back and relaxing on a sofa watching television

Migration of playout channels

| Case studies, Delivery | No Comments
Peak Signal provided expert business analysis and project management for a major broadcaster’s migration of eight non-EMEA playout channels, consolidating them under a defined operating…
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Customer Satisfaction Survey

| Case studies, Customer experience and service improvement, Improvement | No Comments
Our customer is a Broadcast equipment vendor who wanted to run a Customer Satisfaction survey for the first timeTHE CHALLENGE Our customer needed help gathering…
Computer monitor displaying a time-based chart with visible performance targets.

Go to market strategy for new product

| Case studies, Customer experience and service improvement, Improvement, Strategy | No Comments
Our customer needed a strategic Go To Market approach to deliver a transformative product launchTHE CHALLENGE Our customer needed to turn their innate understanding of…
A black and white photograph of a woman working at a computer at home

Accessibility review for launch of new website

| Case studies, Customer experience and service improvement, Improvement | No Comments
Our customer needed an accessibility review of their new website prior to launch to identify any opportunities for accessibility improvementsTHE CHALLENGE Our customer, a not-for-profit…
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Accessibility review for large website

| Case studies, Customer experience and service improvement, Improvement | No Comments
Our customer needed an accessibility review of a nationally significant website to identify any opportunities for accessibility improvementsTHE CHALLENGE Our customer needed a comprehensive accessibility…
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Training for a music copyright collection agency

| Case studies, Delivery, Improvement | No Comments
Our customer is a champion for music creators, ensuring they're fairly compensated for their work. As a music copyright collection agency, they collect royalties whenever…
An aerial shot of a glacier with shark spiky ice formations

Cloud architecture design and implementation

| Case studies, Content supply chain, Delivery, Improvement | No Comments
Migrating media storage and metadata exchange workloads to the cloud by providing solutions architecture and cloud engineering expertiseTHE CHALLENGE Our customer was at the beginning…
Wide night view of the Olimpiyskiy Stadium in Kyiv, Ukraine, with a small crowd gathered outside.

Live sports operational readiness

| Case studies, Customer experience and service improvement, Delivery, Improvement | No Comments
Eurovision Services provides industry leading production, contribution, processing and distribution services for the world’s leading sports rights holders. With an ambitious technical and operational change…
Two audio engineers working on a sound desk

New OTT channel launch

| Case studies, Content supply chain, Customer experience and service improvement, Delivery, Improvement | No Comments
Our customer has an established brand and was moving into the OTT space. They needed support in building robust processes and procedures to support a…
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Dream Demonstrator – Interactive Theatre Events

| Case studies, Delivery | No Comments
Peak Signal worked with the Audience of the Future team to deliver "Dream", a ground-breaking, compelling and highly accessible interactive theatrical experience to a theatre…
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Distributing live theatre events on the internet

| Case studies, Strategy | No Comments
Helping a major theatre company in the UK define their online streaming strategyTHE CHALLENGE Our customer had an ambitious calendar of ground-breaking interactive streaming events…
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Cloud-based tooling – licensing optimisation

| Case studies, Improvement | No Comments
Our customer uses cloud-based tooling to support their development projects; usage had grown organically. They were looking to streamline costs without a reduction in functionalityTHE…
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Defining a model for international operations

| Case studies, Customer experience and service improvement, Improvement | No Comments
THE CHALLENGE Our customer needed to incorporate new operations teams and processes into existing support models. Multiple, multi-disciplinary team teams need to work in concert,…
A black and white business process being drawn out by hand

CRM business process design and implementation

| Case studies, Delivery, Improvement, Revenue operations and business systems, Strategy | No Comments
Our customer sells licensed software products and services globally and needs business processes to support their rapid growth.THE CHALLENGE Our customer needed business processes to…
Cyclists in a peloton

Stabilising business critical systems and processes

| Case studies, Delivery, Improvement | No Comments
The processes, operations and IT systems performing business critical transformation of customer metadata were failing. Customer contracts were at risk and stability was needed quickly.THE…
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New entrant streaming service

| Case studies, Delivery, Strategy | No Comments
Our customer owns the the rights to niche content and needed help building their business model for a linear OTT streaming serviceTHE CHALLENGE Our customer…
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Cloud-based post-production for Sports

| Case studies, Strategy | No Comments
Our customer is a premium broadcaster with a sports focus who sought our expertise to evaluate cloud tooling for their social media and on-air post-production …
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Software Development Services

| Case studies, Delivery | No Comments
Our customer transforms linear and VOD schedules for multiple content-owners, for multiple platforms. They needed additional software development expertise and fast.THE CHALLENGE Deadlines were fast…
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Defining incident and service management

| Case studies, Customer experience and service improvement, Improvement | No Comments
Our customer distributes high value international sport events via satellite, fibre and OTT. A review of service management processes was required.THE CHALLENGE Our customer needed…
A large hand drawn blueprint of an indistinguishable technical subject

Business Critical System Review

| Case studies, Delivery, Improvement | No Comments
Our customer is an international media service provider that provides linear and non-linear services to some of the planet's biggest media brands.THE CHALLENGE At a…
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OTT RFP Response

| Case studies, Strategy | No Comments
Working for an EU service provider, whose portfolio includes media management, channel origination and distribution services to a range of global broadcasters. The assignment was…
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Opportunity to billing process improvements

| Case studies, Delivery, Revenue operations and business systems | No Comments
Our customer was growing fast and recognised a need to improve their business processes to scale and to accommodate their evolving business model.THE CHALLENGE Our…
Illustration of a tablet computer with a play button

B2C OTT platform delivery

| Case studies, Delivery | No Comments
Working as part the launch team for an international content owner, Peak Signal provided technical project management, integration and operations expertise to deliver a proof…
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Project delivery

| Case studies, Delivery | No Comments
Our customer is a technology vendor that create leading-edge streaming video and audio products.  The technologies and the support that their team provide are highly…
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Content prep workflows

| Case studies, Content supply chain, Delivery | No Comments
Working for a large UK service provider, whose portfolio includes playout and media management services to a range of global broadcasters, the assignment was to…
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Requirements definition

| Case studies, Delivery, Improvement | No Comments
Working for a large UK service provider, whose portfolio includes playout and media management services to a range of global broadcasters, the assignment was to…
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LIVE2VOD POC

| Case studies | No Comments
Our customer needed to quickly and credibly demonstrate LIVE2VOD functionality to showcase their B2B productTHE CHALLENGE Our customer needed to quickly demonstrate their capability to…
Illustration of an online video player within a computer monitor

B2B streaming product consultancy

| Case studies, Content supply chain, Delivery, Strategy | No Comments
Working for a large UK service provider, whose portfolio includes contribution and distribution of streaming and VOD services for a range of global broadcasters, the…